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Halloween Promotion Terms

Bundle offer: 20 October 2026 at 13:00 UTC to 31 October 2026 at 23:59 UTC. Prize draw entries close on 21 October 2026 at 23:59 UTC.

1. Promoter and application

These terms govern the Halloween bundle discount offer and prize draws operated by Melonly Ltd, a company registered in England and Wales under company number 16956918, of 128 City Road, London, EC1V 2NX, United Kingdom (Melonly). The bundle discount offer and the prize draws are separate promotions. Participation in either does not require participation in the other.

In these terms, a business day means a day other than a Saturday, Sunday or public holiday in England. All deadlines are expressed in UTC unless expressly stated otherwise.

2. Bundle discount offer

The bundle discount offer commences at 13:00 UTC on 20 October 2026 and expires at 23:59 UTC on 31 October 2026 (Offer Period). During the Offer Period, code HALLOWEEN2026 entitles a customer to a discount of 30% on the qualifying charge described below for a Melonly Core Bundle, Melonly Growth Bundle, Melonly Team Bundle or Melonly Enterprise Bundle (Eligible Bundle).

The offer applies to new subscriptions to an Eligible Bundle and upgrades to an Eligible Bundle completed during the Offer Period. Monthly and annual billing plans are eligible. There is no limit on the number of qualifying purchases or upgrades per customer. Each qualifying purchase or upgrade may receive the discount once only. The offer does not apply to routine renewals, other products or services, or charges incurred before redemption.

To redeem the offer, select an Eligible Bundle and billing plan, enter HALLOWEEN2026 at checkout before completing the transaction, and verify that the discount is recorded in the order summary. For an upgrade, the confirmation must identify the discount applicable to the first full billing-period charge. The code must be accepted and the qualifying purchase or upgrade completed within the Offer Period. Discounts cannot be applied retrospectively to completed transactions.

3. Qualifying charges and renewals

For a new subscription, the discount applies to the first monthly or annual billing-period charge, according to the plan selected.

For an upgrade, the discount applies to the first full billing-period charge at the new bundle price, including where that charge falls on the next renewal date after the Offer Period has ended. It does not apply to any immediate prorated upgrade charge. Any such immediate charge remains payable as disclosed before the upgrade is confirmed.

The code may be applied to standard annual-plan pricing. It may not be combined with another promotional code or discretionary discount.

Following the discounted billing period, the subscription renews automatically at the then-applicable regular price unless cancelled in accordance with the subscription terms. No discount applies to subsequent billing periods. Any price change remains subject to applicable notice requirements and consumer rights.

4. Prize draw eligibility and entry period

Prize draw entries open at 13:00 UTC (14:00 BST) on 20 October 2026 and close at 23:59 UTC on 21 October 2026 (Entry Period). Entries received outside the Entry Period are invalid.

The prize draws are open to individuals worldwide aged 13 or over, except in any jurisdiction in which participation or the award of the relevant prize is prohibited by applicable law. Entrants must also meet any higher minimum age required by applicable law or by a platform necessary for participation. Entrants under the age of legal majority in their jurisdiction must obtain permission from a parent or legal guardian before entering.

No purchase or payment is necessary to enter or win. Purchasing a Melonly subscription does not increase the likelihood of winning. Access to a Melonly account, a Roblox account, Discord and Top.gg is required. Entrants must be entitled to use those services under their applicable terms.

5. Entry procedure

To enter a particular prize draw, an entrant must complete each of the following requirements before the Entry Period ends:

Join the Melonly Roblox Group and link the Roblox account holding that membership to the entrant’s Melonly account. The account must be correctly linked, and the group membership held, when entries close.

Cast at least one valid vote for Melonly on Top.gg during the Entry Period. One qualifying vote satisfies this requirement for all prize draws entered during that period; additional votes confer no additional entries or advantage. Melonly will verify the vote against the voting records available to it.

Join the Melonly Discord server and click the giveaway bot’s entry button on the relevant giveaway message in the 12 Days of Treats channel. A separate entry-button submission is required for each prize draw. Completion of the other requirements alone does not constitute entry.

Only one entry per person per prize draw is permitted, irrespective of the number of accounts used. An entrant may win in more than one prize draw. Duplicate entries and entries made using automated means, false particulars or another person’s account are invalid.

Entrants are responsible for linking the correct Roblox account before entries close. Any Roblox prize will be delivered to that account, subject to the provisions on temporary payout restrictions below.

6. Prizes

The following prizes are available: one prize of 2,500 Robux for one winner; one prize of 2,000,000 ER:LC in-game cash for one winner; and ten separate prizes of complimentary Melonly Pro access, each for one winner.

The Robux prize will be paid to the winner’s linked Roblox account through the Melonly Roblox Group, subject to Roblox’s applicable payout requirements. The winner must remain a member of that group until payment is completed.

The ER:LC in-game cash prize will be delivered to the winner’s linked Roblox account. It is virtual currency for use within ER:LC and is not a payment of real-world money.

Each Pro prize comprises complimentary access from activation until 23:59 UTC on 31 December 2026. A Pro winner must not hold an active Pro subscription when eligibility is verified or when the prize is activated. Access expires automatically, does not renew, requires no payment details and gives rise to no charge.

Prizes are personal to their recipients, non-transferable and not exchangeable for cash. Melonly will award the prizes described or, where delivery becomes impossible for reasons beyond its reasonable control, a reasonable equivalent of equal or greater value. A substitute prize will not require the winner to make any payment.

7. Selection, notification and claims

Winners will be selected using the Discord giveaway bot’s random selection process no later than 23:59 UTC on 22 October 2026. Each valid entry in the relevant draw has an equal chance of selection. Any selection remains subject to verification of eligibility.

Selected winners will be announced in the Melonly Discord server and notified by a direct Discord mention in the announcement. Each selected winner must open a support ticket in that server within 48 hours of that notification to claim the prize. Opening the ticket within that period constitutes a timely claim; completion of verification or delivery need not occur within the same period.

Melonly may request information reasonably necessary to verify compliance with these terms. A selected entrant who is ineligible, declines the prize or fails to claim within the prescribed period will be disqualified. A replacement will be selected at random from the remaining eligible entries and given the same notification and claim period. Temporary Roblox payout restrictions are governed by clause 8 and do not, of themselves, constitute ineligibility.

8. Delivery and Roblox payout restrictions

Melonly will normally deliver the ER:LC cash prize and activate Pro prizes within three business days after a timely claim and verification of eligibility. Robux payments will normally be made within the same period where Roblox permits payment.

Where the correct Roblox account was linked and the required group membership held before entries closed, a temporary Roblox payout restriction will not invalidate the entry or extinguish the winner’s entitlement. Melonly will allow up to 30 calendar days after the timely claim and verification of eligibility for that restriction to clear and will keep the winner informed of material delays.

If payment remains unavailable at the end of that period, Melonly will arrange a permitted alternative means of delivering the prize or provide a reasonable equivalent of equal or greater value. The winner will not be disqualified solely because of a platform restriction outside their control. Melonly will not require a winner to breach platform rules or make a payment to receive a prize.

9. Personal information and award information

Melonly will use entrants’ Discord and Melonly account identifiers, linked Roblox account details, voting records and entry information to administer the prize draws, verify eligibility, contact winners and deliver prizes. Personal information will be processed in accordance with Melonly’s Privacy Policy. Entry does not constitute consent to receive marketing communications.

Melonly will notify selected winners by Discord mention and announce the prizes awarded. Melonly will make available on request sufficient information to demonstrate that prizes have been validly awarded, subject to appropriate privacy safeguards. Entrants may object to disclosure of their information, or request that disclosure be limited, by contacting [email protected]. Melonly will respect such objections but may provide relevant information to the Advertising Standards Authority where required to demonstrate compliance with the CAP Code.

10. Administration and applicable rights

Melonly may make changes only where reasonably necessary to address fraud, technical failure or circumstances beyond its reasonable control. Any change will be communicated promptly through the promotion page or Discord server and must not unfairly disadvantage existing entrants or affect discounts already applied to completed purchases. Closing dates will not be extended unless unavoidable circumstances beyond Melonly’s control make an extension necessary and existing entrants will not be disadvantaged.

Melonly remains responsible for administering the promotions fairly and awarding the prizes. No provision of these terms excludes or restricts any right or remedy that cannot lawfully be excluded or restricted.

Bundle purchases remain subject to Melonly’s Terms of Service and Refund Policy. These promotion terms govern the specific promotional benefit and do not restrict statutory cancellation, refund or other consumer rights.

The promotions are administered by Melonly and are not sponsored, endorsed or administered by Roblox, Discord, Top.gg or the developers of ER:LC. References to those services identify entry requirements and prize delivery arrangements only.

11. Contact and participation links

Questions about these promotions may be sent to [email protected]. All prize claims must be submitted through a support ticket in the Melonly Discord server within the claim period set out in clause 7.

  • Terms of Service
  • Refund Policy
  • Privacy Policy
  • Melonly Roblox Group
  • Manage linked Roblox account
  • Vote for Melonly on Top.gg
  • Melonly Discord server
  • [email protected]
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