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Groups & Statuses

Set up premade unit groups, rename the built-in unit statuses and add your own status codes.

Groups and Statuses

Premade groups and unit statuses shape how units are organized and shown on every panel. Both live under Customization in the CAD admin panel.

Premade Groups

Premade groups are ready-made unit groups that units can join and dispatchers can assign. You can have up to 60. Open Customization → Groups and click New group to add one.

Premade Groups

SettingDescription
Group Name2 to 16 characters. Must be unique among all active groups.
Max UnitsOptional limit. A group can never hold more than 4 units.
Restrict AgencyOptional. Only units from this agency can join.
  • You can only edit a group while it's empty, and only delete it while it has no active units.
  • Premade groups show in the New Unit window in your order, and full groups are hidden.
  • To stop dispatchers making their own groups, turn on Only Premade Groups in General Settings.

Unit Statuses

Open Customization → Unit Statuses to rename the five built-in statuses: Available, Unavailable, Busy, Enroute and On-Scene (3 to 20 characters each). Your names show everywhere a status appears, including radio and spoken alerts. Click Save Changes when you're done.

Unit Statuses

Custom Status Codes

You can add up to 4 extra statuses. Click New status and set:

SettingDescription
Name3 to 20 characters.
ColorThe color of the status and of unit chips using it.
Restrict PanelOptional. Only show the status on one panel.

Custom statuses appear in the status selector and the Auto Status window. See Units.

Need help?

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