Appeals

What are Appeals?

Appeals let staff ask for an infraction or suspension to be reviewed. Each appeal holds the original punishment, the staff member's answers and the reviewer's decision.

They keep your disciplinary system fair and give disputes a clear process.

How Appeals Work

New appeals show in the Pending Appeals tab. Administrators open an appeal, read the answers and approve or deny it.

Once resolved, the appeal moves to the Appeal History tab with the original infraction, the answers and the final decision. You write the appeal questions on the Infraction Settings page, and they apply to every new appeal.

Appeal Tabs

Appeal Tabs

Pending Appeals

Each pending appeal shows the member's name and handle, the type of punishment and its status. Click an appeal to open the review form.

Appeal History

Appeal History lists every resolved appeal with:

• Member name
• Punishment type
• Final decision
• Review date
• Reviewer

Reviewing an Appeal

Appeal Review Form

The review form shows:

• The original infraction
• Points issued
• The reason for the punishment
• The staff member's answers to your appeal questions
• A field for your decision reason
• Approve and Deny buttons

How to Configure

1. Create Appeal Questions

   On the Settings page, write the questions staff must answer when they appeal.

2. Review Pending Appeals

   Open the Pending Appeals tab and pick an appeal.

3. Approve or Deny the Appeal

   Read the answers, enter a decision reason, and click Approve or Deny.

Example Use Cases

• Reviewing suspensions for mistakes
• Letting staff dispute unfair infractions
• Keeping your disciplinary process transparent
• Checking past decisions for consistency