What are Lookups and Runs?
There are two ways to look someone up:
- Run is a quick check on a person, vehicle or licence, showing warrants, licences and alerts in one place.
- Record Search (also called Lookup) searches every record by name, plate, licence, identifier or record number.
Use Run to find out who a person or vehicle is. Use Record Search to find a specific report or record. Both work on every service panel.
Run
Click Run Search in the top bar, pick a tab and enter what you have. You can also open Run from:
- A Run page in a custom layout.
- A quick traffic stop, which runs the plate first.
- The licence scanner in the Melonly desktop app, which opens the scanned licence.
| Tab | Enter |
|---|---|
| Vehicle | Plate (up to 10 characters) |
| Name | First, Last and DOB. DOB is only needed if your server turned off autocomplete. |
| Licence | Licence number |
| You run | You get |
|---|---|
| Vehicle | The vehicle, its registered owner (with warrant status) and the owner's licences |
| Name | The person, active warrants with charges, their licences and registered vehicles |
| Licence | The licence and holder, plus linked records for your panel |
Use Run name, Run vehicle or Open record on any card to dig deeper. Your last 25 runs are in the history icon.
Licence Results
Licence cards show a status (Valid, Expired, Suspended or Revoked), class, conditions, points and dates. Police units can click Suspend.
Licences restricted to other agencies don't appear.
After a Run
- Add to call links the results to your assigned call.
- New Record starts a record filled in from the results.
Record Search
Open Record Search from the CAD menu, the Quick Lookup keybind or the Search tab in Records Centre.
| Tab | Search by |
|---|---|
| Name | First, Last, DoB, middle initial, alias |
| Vehicle | Plate |
| Licence | Licence number |
| ROBLOX | Roblox username (civilians only, if your server uses it) |
| Custom tabs | Your server's search indices, such as phone number |
| Identifier | Unit number, agency, subdivision, badge number |
| Record ID | A record's number |
Switch tabs with Ctrl + 1, 2, 3 and so on.
Results are grouped by record type, up to 50 at a time. Exact name matches have a green outline. Use the create menu on a civilian, licence or vehicle row to start a record filled from it.
Alerts and Warnings
Runs and searches flag anything important. A tone plays and the CAD reads the flags aloud.
| Flag | Color | Examples |
|---|---|---|
| Alerts | Red | Active warrant, or a template option your server marks as a flag |
| Warnings | Yellow | Licence expired, suspended or revoked; registration expired or cancelled |
On the Police panel, alerts are also sent to dispatchers. See Flagged lookups.
Licence Data
Click View Licence Data on a licence record to see its history.
| Tab | Shows |
|---|---|
| Demerit History | Each set of points, why and when they drop off |
| Suspension History | Each suspension, its length, RP days left and the reason |
Need help?
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