FAQ

How much does it cost?

Is there a free tier or trial?

Are slots per account or per server?

I bought a plan but can't create a department. Why?

Do I need Melonly Plus for my departments?

How do I cancel or update my card?

What happens if my payment fails?

Who can create a department?

Can I change a department's parent server?

Can I turn my existing server into a department?

What happens to subscriptions on a server I convert?

How do members join?

Someone can't join because of Discord roles. Why?

Is there a limit on members or ranks?

I'm a parent server admin but not on the roster. Can I get in?

Why can't I see some tabs?

Why can't I edit or promote a member?

It says my Discord server is already linked. What do I do?

How do I sync roles, kicks or bans across department Discords?

Why don't I see the Open CAD button?

Why was our CAD turned off?

Why does my department say it's not active?

Is data lost when a department is deactivated?

What happens when I delete a department or its parent server?