What are Departments?
Departments give each team in your community, like police, fire, EMS, DOT, dispatch or civilian, its own space in Melonly. Each one has its own members, ranks, announcements, activity tracking and settings, and it can have its own Discord server.
Every department belongs to a parent server: the main Melonly server for your ER:LC community.
Key Features
Ranks and Roster
Ordered ranks with their own colors, permissions and linked Discord roles.
Shouts
Announcements you can schedule and sync with a Discord channel.
Activity
Shifts, activity waves, quotas and a leaderboard.
Leave of Absence
Members request time off and managers review it.
Infractions
Warnings, suspensions and terminations with points and appeals.
Resources
Documents, applications and forms for your members.
Discord Integration
Shift logs, on-shift and LOA roles, nicknames and verification in the department's own Discord.
Melonly CAD
Members open your CAD on the panel that matches their department type.
Features that need Melonly Plus on a normal server, such as a custom join code and custom Discord messages, are included in every department.
How Departments Relate to the Main Server
You pick the parent server when you create a department, and it can't be changed later. The parent server:
- Provides department slots through its Departments subscription. See Plans & Billing.
- Gives full control of every department to its owner, its Administrators and anyone with its Departments dashboard permission. These people are super administrators, and only they can delete a department.
- Shares its Melonly CAD with all its departments.
- Enables ER:LC shift automation in departments, which needs the parent server's ER:LC integration.
- Handles Discord role syncing and kick or ban syncing across department Discords. See Managing from the Main Server.
Deleting the parent server also deletes all of its departments and their data.
Who Can Access What
You need to be a member to open a department. Everyone sees Home, Roster and Resources. The other tabs appear only if your rank or department roles have the matching permission.
| Tab | Permission needed |
|---|---|
| Activity | Activity Manager |
| Leave of Absence | Loa Manager |
| Infractions | Infractions Administrator or Issue Infractions |
| Settings | Administrator |
You can only act on members ranked below you. See Permissions for the full list.
If a super administrator opens a department they aren't in, they're added to its lowest rank automatically.
Department Types
Each department has a type, picked during setup and changeable in General Settings. The type decides which CAD panel members use: Law Enforcement (Police), Fire, EMS, DOT, Dispatch or Civilian.
Changing the type removes CAD permissions that don't fit the new type from every rank.
🧭 Quick Navigation
Getting Started
Create a department and run the setup wizard.
Joining a Department
Join links, codes, requests and auto-join.
Converting a Server
Turn an existing Melonly server into a department.
Plans & Billing
Slots, prices and activating a subscription.
Managing from the Main Server
Slots, activation, CAD, role and punishment syncing.
FAQ
Quick answers to common questions.
Need help?
Still have questions? Join our Discord server for support from the Melonly Team.