What are Priority Requests?
Players submit priority requests to run a scene, such as a robbery or pursuit, that needs the server's attention. Staff review each request from the panel and approve or deny it.
Priority requests must be turned on under Dashboard → ER:LC → Priority Request Settings.
Opening Priority Requests
- Click Priority Requests in the Toolbox.
- Click the pending priority requests button above the game feed.
- Search Manage priority requests in the Command Palette.
- Click Manage Priority Requests on the Discord request message.
At the top, Priority request form opens the player form, and Copy Form Link copies a link to share with players.
Reviewing a Request
- Open the request
Expand a request under Pending Requests to see its description and the players involved.
- Set the timer
Set the Priority Timer Duration, from 1 to 30 minutes.
- Write a decision
Enter a Decision. The player can see it.
- Approve or deny
Click Approve or Deny.
Request Status
| Section | Status | Meaning |
|---|---|---|
| Pending Requests | Pending | Waiting for review |
| Queued Requests | Queued | Approved and waiting for its turn |
| Queued Requests | Ongoing | Currently running |
| Historical Requests | Finished, Denied, Cancelled | Completed requests |
If your server has a priority cooldown, the queue shows how long is left.
Cancelling and Deleting
| Option | Where | What it does |
|---|---|---|
| Cancel Priority | Queued requests | Cancels an approved request. The player isn't notified. |
| Delete priority | Pending and historical requests | Deletes the request permanently. The player isn't notified. |
Need help?
Still have questions? Join our Discord server for support from the Melonly Team.