What is Request Staff?
Request Staff pings your team in your Discord server when your server needs more moderators.
Requesting Staff
- Open Request Staff
Click Request Staff in the Toolbox. It's also in the ⋮ menu next to your name and in the Command Palette.
- Give a reason
Explain why you need more staff in Reason.
- Send it
Click Request staff.
The Discord message includes your reason and how many staff are on shift. If your server uses ER:LC, it also includes the player and in-game staff counts.
Cooldowns and Requirements
- After a request, nobody on the server can request staff again until the cooldown ends. The default is 5 minutes.
- Your server may limit requests to certain roles. Administrators can always request.
Setting It Up
Management sets up Request Staff under Staff Request Settings in Dashboard → Panel. It requires a linked Discord server.
| Setting | What it does |
|---|---|
| Enable Staff Request Module | Turns the feature on and shows the Toolbox button |
| Discord Channel | Where requests are posted |
| Cooldown | Minutes between requests (5 to 120) |
| Mentioned Roles | Up to 3 roles to ping |
| Required Roles | Who can send requests |
| Customize Discord Message | Change the request message (Melonly Plus) |
Need help?
Still have questions? Join our Discord server for support from the Melonly Team.