What is Your Melonly Account?
Your Melonly account is linked to your Discord account and follows you across every server you're in. It holds your personal settings and your history, such as leaves of absence, punishment logs and infractions.
You'll find it all at melonly.com/my/account.
🧭 Quick Navigation
Account Settings
Your preferred name, Roblox link, default server and sessions.
Notifications
Choose your Discord DMs and read recent notifications.
Data and Deletion
Request a copy of your data or delete your account.
Profile
Your public profile, tags, roles, social links and experience.
Manage LOA
Request and manage a leave of absence.
Punishment Logs
See the punishments issued to you.
Priority Requests
Ask a server's staff for a priority.
Infractions
See the infractions issued to you in each server.
Appeals
Appeal an infraction and track the result.
Playtime
Your playtime, rank and level in each server.
Forms
Fill in forms from your servers.
Signing In
Melonly uses your Discord account to sign you in, so you don't need a separate password. Discord is the only sign-in option.
- Click Log In
Click Log in in the top right of melonly.com.
- Continue With Discord
Click Continue with Discord. The Subscribe to product updates checkbox under it sends Melonly's product updates to your Discord DMs. It may already be ticked, so check it first. You can change this later in Notifications.
- Authorize Melonly
If Discord asks, click Authorize. You're then taken to your dashboard.
Sign-In Problems
If something goes wrong, the sign-in page tells you what happened.
| Problem | What it means and what to do |
|---|---|
| Sign-in was cancelled | The Discord step was cancelled before it finished. Try again when you're ready |
| Sign-in failed | Something went wrong while signing you in. Try again |
| Could not start Discord sign-in | Refresh the page and try again. If it keeps happening, send the error shown on the page to support |
| Sign-in was blocked | This account doesn't have permission to sign in right now. If you think that's wrong, contact support |
| Account deletion is in progress | Your account has a deletion request open, so you can't sign in for now. To reverse it, email [email protected]. See Data and Deletion |
| This Discord account cannot be used | The Melonly account linked to this Discord account was permanently deleted, so it can't sign in again. If that was a mistake, email [email protected] |
Creating a Second Account
Melonly may ask Create a new Melonly account? when you sign in. This means your Discord account isn't linked to Melonly yet, but its email is already used by a Melonly account linked to a different Discord account.
- Click Create new account to start a new, empty account linked to this Discord account. Your existing account isn't touched, and you can sign in with the other Discord account to use it at any time.
- Click Cancel, then sign in with your other Discord account, to use your existing account.
If you've lost access to your other Discord account, contact support to move your existing account over.
Finding Your Way Around
Click your avatar in the top right of any page to open a menu with Settings, Profile, Dashboard, Notifications and Logout. If you haven't linked Roblox yet, you'll also see Link Roblox account.
Your account pages have a sidebar on the left. To hide it, use its toggle button or press Ctrl+B (Cmd+B on Mac).
Click your name at the top of the sidebar for quick links to Account settings, Your servers and Melonly home, and to sign out.
Need help?
Still have questions? Join our Discord server for support from the Melonly Team.