Getting Started

What is Melonly?

Is Melonly free?

How do I sign in?

How do I join or create a server?

Does Melonly have a Discord bot?

Is there a desktop or mobile app?

Is there a minimum age?

Your Account

How do I link my Roblox account?

How do I verify with my server's Discord?

How do I turn off DMs from Melonly?

Where can I see my logs, infractions and leave?

How do I delete my account?

Staff Questions

My shift keeps ending by itself

Melonly isn't changing my nickname or roles

I can't see any log types on the Mod Panel

A log says Unknown User

How do I copy a player's Roblox ID?

Buying Melonly

For prices and what each plan includes, see Subscriptions.

What can I buy, and where?

What are Bundles?

Do you sell gift cards?

How do I activate, cancel or get a refund?

Server Directory Questions

Where is the Server Directory?

How do voting and boosts work?

How do I list my server?

My server was approved but isn't showing

How does my server get verified?

Feedback and Brand

How do I send feedback or report a problem?

Where can I get Melonly's logos?

Cookies

What cookies does Melonly use?

For Server Admins

These are covered in the Dashboard docs.

Question	Where to look
My Discord server is already linked elsewhere	The Discord server owner can run `/unlink`, then link it again. See Discord Integration
How do I end someone else's shift?	Shifts
Why has my form got no accept or deny buttons?	Set Form Type to Application. See Applications
My server icon or name is out of date	Server Icon and Server Name
Does Melonly have an API?	Yes. See Server API Tokens
Can I bring my logs from another bot?	Switching to Melonly
How do I join the Affiliate Program?	Apply with the affiliate form

Need help?

Still have questions? Join our Discord server for support from the Melonly Team.

General

FAQ